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Questions about our reviews, methodology, or the site? We're here to help.
General Inquiries
For questions about our dog bed reviews, research methodology, or website content, please email us at:
Response Time
We aim to respond to all inquiries within 2-3 business days. During peak times, it may take slightly longer.
Please note: We cannot provide personalized product recommendations or veterinary advice for your specific dog.
What We Can Help With
✓ We can answer:
- • Questions about our research process
- • Clarifications on product specifications
- • Source verification inquiries
- • Website technical issues
- • Partnership opportunities
✗ We cannot help with:
- • Product returns or refunds
- • Shipping or order tracking
- • Warranty claims
- • Product defects or quality issues
- • Veterinary or health advice
Product-Related Issues
Important: DogBedHQ does not sell products directly. We are an independent review and comparison site.
If you have issues with a product you purchased through one of our links, please contact the retailer or brand directly:
- Big Barker Customer Service
- Casper Customer Support
- K9 Ballistics Contact
- Or check your order confirmation email for the retailer's support contact
Brand & Partnership Inquiries
We maintain editorial independence and do not accept payment for product placement or reviews. However, if you represent a dog bed brand and would like to:
- Provide product specifications for our research
- Correct factual errors in our coverage
- Discuss ethical partnership opportunities
Please email us at contact@dogbedhq.com with "Brand Inquiry" in the subject line.
Before You Email
Many questions are answered in our existing content: